Terms and Conditions

  • This website is operated by Wild Heart Yoga Tribe and provides information, tools, products and services. Please read through our terms thoroughly. By continuing to access Wild Heart Yoga Tribe website, studio or events you are automatically agreeing to comply with and be bound by the following terms.
  • If you do not agree with these terms and conditions, you should not access the Wild Heart Yoga Tribe Studio or Website.
  • Wild Heart Yoga Tribe reserves the right to make changes and modification to the site, products, services, prices, policies, terms, conditions at any time at our discretion without notice. You should familiarise yourself with these Terms and Conditions and check for updates regularly. Your use of the site will be deemed as irrevocable acceptance of any revisions.
  • Whilst we will make every effort to provide you with up-to-date information, we do not guarantee the accuracy, completeness, reliability or timeliness of the Website or any reports or services provided through it, and we are not obliged to update the Website or correct any inaccuracies, which may become known to us.
  • You must not access or use the Website (I) in a way that violates these terms; (ii) for unlawful activities or purposes; (iii) in a way that is fraudulent, inaccurate, false, misleading or deceptive; (iv) in a way that violates any applicable law (including, without
  • limitation, applicable privacy laws); or (v) in a way that infringes the rights of any other person.
  • Any unenforceable or void provision, or part thereof, may be severed from these Terms and Conditions without affecting the validity of the remaining provisions.
  • These Terms and Conditions shall be governed by the laws of Queensland, Australia, and the parties submit irrevocably to the authority of courts having jurisdiction in Queensland, Australia.
  • These Terms of Use are to be governed by and construed in accordance with the laws of the State of Queensland, Australia. If any term of these Terms of Use conflicts with the provision of any legislation of the Commonwealth of Australia or any State, that legislation will prevail. This Website may be accessed from outside Australia. We make no representation that the Content available through this Website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this Website from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.
  • We are able to assign, sub-licence or otherwise transfer our rights and obligations under these Terms and Conditions to a third party nominated by us provided the third party continues to fulfil its obligations to you under these Terms and Conditions. You agree that where we do so, the new party will assume our rights and obligations under these Terms and Conditions (in whole or in part) and you will release us from those rights and conditions under these Terms and Conditions.

In these Terms and Conditions, we use the following definitions:

  • “Wild Heart Yoga Tribe”, “us”, “we”, “our”, all means jointly and severally Wild Heart Yoga Tribe Pty Ltd ABN: 24 586 941 868
  • “Representatives” means Wild Heart Yoga Tribe directors, officers, contractors, employees, consultants, partners, advisors, or other affiliates.
  • “Terms and Conditions” means this agreement.
  • “Student” means a person with a Student Pass or Membership.
  • “Student Membership” means a membership that is obtained by a person in order to have access to a Studio and Classes.
  • “Studio” means a physical premise operated by Wild Heart Yoga Tribe and providing various goods and services, including without limitation the Services.
  • “Services” means yoga, Pilates and associated fitness services.
  • “Class” means a physical exercise class held at the Studio which provides yoga, Pilates or fitness instruction.
  • “Class Schedule” means, for each Studio, a schedule for the conducting of Classes implemented by us from time to time.
  • “You” means you, a person who either: has a valid Student Membership; Enters any Studio, regardless of any Student Membership status; uses the Wild Heart Yoga Tribe website, regardless of any Student Membership status.

Payments

All Sales are Final. We accept Card payments, cash payments and direct debit payments. All payments are made in AUD. Any fraudulent payments or incorrect payments should be presented to us as soon as discovery, so we can do our best to help you get your money back.

Refund Policy

  • All purchases are final. Wild Heart Yoga Tribe does not offer any refunds, credits or transfers for change of mind, user error, injury, illness, pregnancy, change of address, change of financial circumstance, unsuitability or any other reason.

Pass Cancelations and Pauses

If on an unlimited pass you are allowed to cancel at any time with a $100 cancelation fee. This Cancelation happens at the time of your request and cannot be substituted with your normal auto pay payments.

You are allowed to pause your membership for $25 fee per month. Once paid we will freeze your account from payments for one calendar month. If you visit during the pause period, the pass is automatically reactivated, and you will need to pay another pass pause fee to pause it again.

Class Passes

  • Class Passes are valid for regularly scheduled Classes only.
  • Activation date begins when you first book attendance to a Class
  • Class Passes must be used by their expiration date
  • Class Passes are exclusively for personal use only and are non-transferrable and must not be sold, traded, gifted, shared, provided or otherwise transferred to any other person at any time. Anyone engaging in any of these activities, does so expressly without the consent of Wild Heart Yoga Tribe. This will result in permanent cancellation of their pass without any refund and ban from visiting any Wild Heart Yoga Tribe Studios.
  • All purchases are final. Wild Heart Yoga Tribe does not offer any refunds, credits or transfers for change of mind, user error, injury, illness, pregnancy, change of address, change of financial circumstance, unsuitability or any other reason.
  • We may sometimes change our terms and conditions, class schedule, teachers, opening and closing hours, services, facilities or fees e.g. class cancelled on public holiday. We do not offer reductions, refunds, extensions, suspensions, credits or transfers for any reason.

Wild Heart Yoga Tribe is in no way responsible for additional fees that a holder may incur from their bank in relation to processing payment of fees for Memberships. Bank fees lie between you and your bank.

  • If the debit from the nominated bank account or credit card for a Membership fees fails after attempts lasting a period of 2 weeks or more, Wild Heart Yoga Tribe may in its absolute discretion cancel the Membership.
  • The holder agrees to the terms and conditions of our third-party biller, Ezidebit. The terms and conditions form a binding component of your membership agreement and are presented to you upon commencement of your membership.

No shows and early cancellation

  • You have up until 45 minutes prior to class start to early cancel your pre sign up for classes.
  • If you can not cancel your class on the app you need to email us before the 45 min period before your scheduled visit.
  • If you do not show up for a class you registered for you will either loose the class pas you are on or if on a time period pass will be charged a $15 no show fee.
  • You will be unable to take class until your no show fees are paid up.
  • If you have a legitimate reason for being unable to make it to class please contact us as soon as possible.
  • We reserve the right to cancel or uphold our no show fees at our discretion.

Copyright Policy

  • The Wild Heart Yoga Tribe website and brand is unique to Wild Heart Yoga Tribe.
  • Unless otherwise indicated, Wild Heart Yoga Tribe owns all copyright of the material on the website. This may include but not limited to copyright, data, text, software, articles, blogs, vlogs, videos, images, graphics, photographs, trademarks, logos, interfaces, audio clips, digital downloads and other intellectual property (Content) on the website are the exclusive property of Wild Heart Yoga Tribe and are protected by Australian and international copyright laws. Except for viewing the content for your own personal non-commercial use, Wild Heart Yoga Tribe does not grant you any rights to use or sell the website or content for any other purpose.
  • Wild Heart Yoga Tribe respects intellectual property of other organisations. If you believe your work has been copied in a way that constitutes copyright infringement, please email Wild Heart Yoga Tribe so we can work together for a resolution.
  • This Website may contain links to other sites over which we have no control. Those links are provided for your convenience only, and we are not responsible for their use, effect or content.

Release and Permission

  • By agreeing to the terms outlined here and elsewhere on the Wild Heart Yoga Tribe website I hereby grant permission for Wild Heart Yoga Tribe to the rights of my image, video or likeness if captured at a yoga event hosted by Wild Heart Yoga Tribe. I understand that my image may be edited, copied, exhibited, published or distributed and waive the right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of my image or recording. I also understand that this material may be used in diverse commercial settings within an unrestricted geographic area. Photographic, audio or video recordings may be used for the following purposes: commercial presentations, online music video platforms (YouTube, Vimeo, etc), television or broadcast media distribution, social media. By signing this release, I understand this permission signifies that photographic or video recordings of me may be electronically displayed via the Internet or in the public business settings.
  • By registering or booking for an event hosted by Wild Heart Yoga Tribe I agree to receiving marketing emails following the event which may include but are not limited to; follow up email, announcement emails, newsletters.

Liability, Release, Waiver and Indemnity

  • Wild Heart Yoga Tribe and its Representatives will not be liable and excludes all liability under these Terms and Conditions, in tort, statute or in any other way for all injury, illness, damage or loss of any kind whatsoever directly or indirectly sustained by you in relation to a Student Membership, participating in any Class or otherwise entering the Studios.
  • Your use of, and reliance on, this Website (including all Content) is entirely at your own risk, and we exclude our liability to you (including because of our negligence) for all types of loss resulting from your use of or reliance on this Website (including all Content),
    however incurred, including (without limitation) for any lost profit, lost opportunity, lost revenue, lost data, losses resulting from security failure or computer viruses, or any indirect or consequential loss, resulting from your use of this Website or the Content.
  • You indemnify us against any loss or damage we suffer (including any claim made by a third party) arising from or in connection with your breach of these terms or the terms and policies it incorporates by reference, or your violation of any law or the rights of any third party.
  • You hereby release Wild Heart Yoga Tribe and its Representatives from all claims relating to a Student Membership, participating in any Class or from otherwise entering the Studios.
  • In the event that these Terms and Conditions are not enforceable for any reason, then our maximum aggregate liability arising from or relating to any claim by you, howsoever arising shall not exceed the membership fees paid by you to us during the past twelve (12) months.
  • You hereby indemnify Wild Heart Yoga Tribe, and its Representatives, from all direct, reasonable and quantifiable loss or damage suffered by Wild Heart Yoga Tribe and/or its Representatives.
  • The contents of this site such as text, articles, blogs, vlogs, videos, images, graphics, audio clips, digital downloads, online yoga classes, other material and yoga events hosted by Wild Heart Yoga Tribe employees and its users are for informational and entertainment purposes only. This content is not intended to replace or substitute professional, legal, medical, health, counselling, psychological, nutritional or fitness advice, recommendations, diagnosis, therapy or treatment. Always seek the advice of your qualified healthcare provider with any questions or concerns you have regarding your medical condition before undertaking any new program, diet, regimen. Do not disregard professional medical advice or delay in seeking it because of something you have read, seen or heard on this site. If you think you may have a medical emergency, call your doctor or emergency services immediately. Wild Heart Yoga Tribe does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on this site.
  • By accessing this website, attending the studio, and/or part taking in events with Wild Heart Yoga Tribe, Wild Heart Yoga Tribe employees you fully understand that your participation in our yoga classes or other activities could be injurious to your health and you voluntarily assume all risks related to such activities. Although Wild Heart Yoga Tribe has taken reasonable steps ensure safety, you acknowledge that this activity has risks, including certain risks which cannot be eliminated without destroying the unique character of this activity. The same elements that contribute to the unique character of this activity can cause loss or damage to the participant including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property. The following describes some, but not all, of those risks. Activities vary from trip to trip and may include but are not limited to: hiking, climbing in a wide variety of environments including on rocks, riding vehicles, swimming, snorkelling and surfing. Wild Heart Yoga Tribe events can involve travel to remote places, oftentimes many hours from medical facilities. Transportation, evacuations and medical care can be significantly delayed; communication can be delayed, limited or not available. Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions. I acknowledge that participation in any Wild Heart Yoga Tribe activity is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks. I (the participant) assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.
  • By agreeing to the terms outlined here and elsewhere on the Wild Heart Yoga Tribe website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a Wild Heart Yoga Tribe event, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of nature, including the risk of death. I release Wild Heart Yoga Tribe including its owners, directors, employees, guides, yoga teachers and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage I may incur as a result of participation on this Teacher Training. Wild Heart Yoga Tribe reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the event, activity or retreat it may reject any participant without any obligation to pay a refund or any other amount whatsoever, expel such participant from the activity, event or retreat. Wild Heart Yoga Tribe will carry no responsibility or liability for any participant who leaves the event, retreat or activity prior to its conclusion or for any activity undertaken by any participant which is not included on the itinerary.